Please ensure you supply us with a daytime telephone number.
If your item requires a choice of flavour please inform us of your choice. If you do not specify this we will send out the most popular flavour.
After you have purchased an item we will contact you to confirm how the item is being sent and will supply online tracking facility where possible.
Every listing clearly states the estimated delivery time and the method of sending.
Next day deliveries do not include weekends.
Saturday and timed deliveries can be arranged at a premium. Please contact us if you would like a quote.
If you are located outside of mainland UK or in the Highlands please contact us for a quote on delivery charges as some items will incur a surcharge
All delivery times stated are estimated and we make every effort to deliver goods within the stated timescale. However delays are occasionally inevitable due to unforeseen circumstances.
Time 4 Nutrition shall be under no liability for any delay or failure to deliver goods within the estimated timescale.
When receiving goods you must count the items and check for damage and then sign and print your name to confirm you have received the whole order in good condition.
It is stated on the couriers delivery note the number of boxes you should receive. If the number of boxes you have received does not match the number stated on the delivery note you must note the number of boxes received on the delivery note by your signature.
Any damage to the equipment or packaging must be noted on the delivery note next to your signature. The words “unexamined” or “unchecked” will not be acceptable.
Any shortages or damages must be reported to Time 4 Nutrition within 48 hours.
If you refuse delivery for any other reason than the goods being damaged in transit you are liable for all outward and return carriage charges.